App store
Hundreds of apps. The tools you already run.
Genie has an app store with hundreds of apps for the popular tools and websites an operator uses. Connect the PMS, the channels, the inbox, the task board, and the services a guest can ask for. Genie works across that set.
Guesty
Hostaway
PriceLabs
TaskRabbit
Amazon- Instacart
- DoorDash
- Uber
- Airbnb
- Booking.com
Vrbo- Gmail
Dialpad
Twilio- SMS
Monday.com- Asana
- Jira
These are a sample of the shelf: property systems, guest channels, mail and phone, task tools, and the services behind “Hey Genie.” Marks belong to their owners. A tile is a connection Genie is built to offer, not a partnership badge.
Connection target
PMS / channel managers
Reservations, listings, and availability stay in the system you already run. Genie is designed to read that system of record, not replace it.
Access level
Operators and managers. Owners see only their own listings.
- Your current PMS
- Your channel manager
| Category | Examples | Access level |
|---|---|---|
| PMS / channel managers | Your current PMS, Your channel manager | Operators and managers. Owners see only their own listings. |
| Booking channels | Airbnb, Booking.com, Vrbo, Direct | Operators and managers. Guests reach Genie through the channel. They do not open the connector. |
| Payments | Stripe, The processor you use | Finance, managers, and operators collecting an approved charge. Guests pay. They do not see the processor. |
| Banking / financial data | Plaid, Payout reports | Finance and managers. |
| Guest email, Owner email | Operators and managers. Owners see threads about their properties. Guests see only their own thread. | |
| SMS | Guest SMS, Staff SMS | Operators and managers. Cleaners and maintenance receive assignment texts. Guests see only their own thread. |
| Guest WhatsApp | Operators and managers. Guests see only their own conversation. | |
| Smart locks | The locks already on the doors | Operators and managers. Cleaners and maintenance get the code for the job in front of them. Guests receive only their own code. |
| Task management | Your task tool | Operators, managers, cleaners, and maintenance. Each person sees the work assigned to them. |
| Accounting | Your accounting system | Finance and managers. |
| Guest experience | Property guides, Arrival instructions | Guests for their stay. Operators and managers for the portfolio. |
| Pricing | Your rate and fee rules | Operators and managers set the rules. Finance can read them. Guests see an approved price, not the rule set. |
| Maintenance | In-house techs, Vendors | Maintenance, operators, and managers. |
| Cleaning | Cleaning teams, Inspection notes | Cleaners, operators, and managers. |
| Voice | Genie Lamp, Google Nest Mini | Guests in the room. Operators and managers. |
| APIs / webhooks | Your internal tools | Operators and managers. |
Access level is the role Genie is designed to recognize. A person should only see the slice that role allows.